HaffyHaffy app support: Have a question or need help? Write to us at haffy.app@gmail.com.
The Haffy application (hereinafter referred to as the "App") is operated by Stanislav Grünfeld, email haffy.app@gmail.com (hereinafter referred to as the "operator").
By downloading and using the App, you agree to these terms. The App is intended for users aged 15 and over.
1. Description of the Service
Haffy is a digital companion for dog owners that provides tools for managing your dog's care, as well as educational content.
2. AI Assistant, Estimates and Limitation of Liability
Informational purposes only: Responses from the AI assistant (Haffy) are for informational purposes only. Artificial intelligence may generate inaccurate, incomplete or incorrect information.
Estimates and reminders: Dates, estimates and reminders in the App (e.g. the next vaccination or deworming, or the estimated next heat or due date) are for guidance only. They are based on the data you enter and on general recommendations, and may not reflect the situation of your particular dog.
Not veterinary advice: The App is in no way a substitute for professional veterinary care. The operator is not liable for any harm arising from information provided in the App. If your dog has any health problems, always contact a veterinarian without delay.
3. Fair Use Policy
Normal use: The AI assistant features are intended solely for normal personal use. The App is not intended for bulk, commercial or automated querying.
Limits: The operator reserves the right to limit the daily number of AI queries to keep the service stable and available. Users with extremely high usage may have their access to AI features restricted.
4. User Content (Data and Photos You Add)
The App allows users to enter their own text (e.g. journal entries, notes in dog profiles) and to upload photos.
You agree not to enter or upload any content that is illegal, offensive, infringes the copyrights of third parties or contains sensitive personal data. The operator reserves the right to remove any such content (in particular where it is stored in cloud storage) and to block your account.
5. Intellectual Property
All content provided by the operator (e.g. texts in the Academy, graphics, logo, design of the App) is protected by copyright and may not be copied or distributed, and may not be used commercially, without the operator's prior consent.
6. Availability and Third-Party Services
The operation of the App depends on third-party services (in particular Google Gemini API, Firebase, Apple App Store and Google Play).
The operator is not responsible for outages, changes or discontinuation of these external services.
7. Subscription and Payments (Haffy Premium)
Premium features: The App offers Haffy Premium, which unlocks additional features (e.g. managing multiple dogs, more photos, sharing a dog with your family and cloud backup). Haffy Premium can be purchased as an auto-renewable subscription or with a one-time payment.
Billing and renewal: Payment will be charged to your Apple Account (App Store) or your Google Account (Google Play) at confirmation of purchase. The subscription renews automatically until you cancel it. In the App Store, auto-renewal must be turned off at least 24 hours before the end of the current billing period; otherwise, the renewal will be charged within the last 24 hours of that period. In Google Play, you can cancel the subscription at any time before its renewal date.
Free trial: A free trial may be offered with the subscription. If you do not cancel the subscription before the trial ends (in the App Store, at least 24 hours in advance), it automatically converts to a paid subscription. You will see the length of the trial and the price in the App before you purchase.
Cancellation: You can manage your subscription and turn off auto-renewal at any time, but only in your account settings in the App Store or Google Play. Simply deleting the App from your mobile device does not cancel the subscription.
One-time payment ("Lifetime"): A one-time purchase does not renew and does not need to be canceled. It gives you access to Haffy Premium for as long as the operator continues to operate the App and the Haffy Premium service, not indefinitely. The operation of the App depends on third-party services (see Section 6). If the App is to be discontinued, we will notify you in the App in advance.
Refunds: All transactions are processed directly by Apple and Google. The operator of the App has no access to your payment details. Any refund requests are subject to the terms and policies of the respective store.
8. Changes and Contact
We may update these terms at any time. We will notify you of significant changes via the App. For support and other questions, contact us at haffy.app@gmail.com.